This Privacy Policy explains how x44 collects, uses, discloses, stores and protects the personal data of players and visitors to x44.club. By using the x44 platform or registering an account, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein.
Your Data, Protected
x44 applies SSL encryption, strict access controls and data minimisation principles to safeguard your personal information at every step. We never sell your data to third-party advertisers.
Six core principles that guide how x44 handles your personal data.
x44 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to provide and improve the x44 service.
All data transmitted between your device and x44 servers is protected by 256-bit SSL encryption. Your login credentials, payment details and personal information are never sent in plain text.
Personal data held by x44 is stored on secured servers with restricted access. Internal access to player personal data is granted only on a need-to-know basis with full audit logging.
x44 collects only the personal data that is genuinely necessary to deliver the gaming service, comply with regulatory obligations and communicate with you about your account.
You have the right to access, correct and, in certain circumstances, request deletion of your personal data held by x44. Submit requests to support@x44.club at any time.
x44 retains personal data only for as long as necessary for the purpose collected, or as required by applicable regulatory and legal obligations. Data is securely deleted upon expiry.
x44 ("the Platform", "we", "us", "our") operates the online gaming platform available at x44.club. We are committed to protecting the privacy and personal data of all players, registered users and visitors to the Platform ("you", "your"). This Privacy Policy sets out in clear terms what personal data x44 collects, the purposes for which it is used, how it is stored and protected, and what rights you have in respect of your personal data.
This Privacy Policy applies to all personal data collected through x44.club and any related communications between you and x44, including email correspondence with support@x44.club. It should be read in conjunction with the x44 Terms & Conditions, which govern your use of the Platform overall.
By registering an x44 account, making a deposit, or otherwise using the Platform, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein.
For the purposes of this Privacy Policy, the data controller in respect of personal data collected through x44.club is the legal entity operating the x44 Platform under its international gaming licence. Enquiries relating to data protection and privacy should be directed to support@x44.club, clearly marked "Privacy / Data Protection Enquiry" in the subject line.
x44 collects personal data in a number of ways. The categories of personal data we collect include, but are not limited to, the following:
When you register an x44 account, we collect: full legal name; email address; date of birth; Malaysian mobile telephone number; residential address; and username and password (password stored in hashed form — never in plain text).
To comply with our regulatory obligations, x44 may request and retain copies of: your Malaysian National Registration Identity Card (MyKad) or passport; proof of residential address (e.g. a recent utility bill or bank statement); and documentation confirming ownership of payment methods used on the Platform.
We collect and retain records of: deposit and withdrawal amounts, dates and payment methods; transaction reference numbers; and, where applicable, the last four digits of bank account numbers or e-wallet identifiers associated with your x44 account.
We maintain records of: all bets placed, games played, bet amounts, outcomes and resulting balance changes; session start and end times and duration; and responsible gaming tool settings and changes.
When you access x44.club, we automatically collect: IP address; browser type and version; operating system and device type; referring URL; pages visited and time spent; and session identifiers and cookie data.
If you contact x44 support, we retain the content of those communications (including email correspondence), the date and time of contact, and the nature of the enquiry or complaint.
| Category | Examples | Retention Period |
|---|---|---|
| Account Data | Name, email, date of birth, address | Duration of account + 5 years post-closure |
| KYC Documents | MyKad copy, proof of address | 5 years post-closure (regulatory minimum) |
| Transaction Records | Deposit/withdrawal history | 7 years (AML regulatory requirement) |
| Gaming Activity | Bet history, game logs | 3 years post-account closure |
| Technical Data | IP address, session logs | 12 months on a rolling basis |
| Support Communications | Email correspondence | 3 years from date of communication |
x44 uses the personal data we collect for the following purposes:
x44 processes your personal data on the following legal bases:
x44 does not sell your personal data. We may share your personal data with carefully selected third parties only in the following circumstances:
All third-party service providers with whom x44 shares personal data are contractually required to handle such data in accordance with applicable data protection standards and solely for the purposes for which it was shared.
x44.club uses cookies and similar tracking technologies to enable core Platform functionality, remember your preferences and analyse aggregate usage patterns. The types of cookies used include:
Most browsers allow you to control cookie settings. Blocking essential cookies will impair your ability to log in to and use the x44 Platform. x44 does not use third-party advertising cookies or retargeting pixels.
x44 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any applicable legal or regulatory retention requirements. The indicative retention periods for each category of personal data are set out in the table in Section 3 above. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with x44's data destruction procedures. Transaction records are retained for a minimum of seven (7) years to satisfy anti-money-laundering regulatory requirements applicable to x44's gaming licence.
Subject to applicable law and any overriding regulatory obligations, you have the following rights in respect of your personal data held by x44:
To exercise any of these rights, please contact support@x44.club. x44 will respond to all data rights requests within thirty (30) days of receipt. We may request proof of identity before processing a data rights request.
The x44 Platform is strictly intended for adults aged 21 years and above. x44 does not knowingly collect personal data from individuals under the age of 21. If x44 becomes aware that personal data has been collected from a person who does not meet the minimum age requirement, that account will be closed immediately, all funds forfeited and all personal data deleted to the extent not required to be retained for regulatory purposes.
21+ If you are aware of an individual under 21 years of age who has registered an x44 account, please notify us immediately at support@x44.club.
x44 implements a range of technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures include:
While x44 implements robust security measures, no online platform can guarantee absolute security. Players are advised to maintain strong, unique passwords and to enable two-factor authentication on their x44 account. If you suspect that your account has been compromised, contact support@x44.club immediately.
x44 operates under an international gaming licence and may process or store personal data on servers located outside Malaysia. Where personal data is transferred to countries that may not provide a level of data protection equivalent to Malaysian standards, x44 ensures that appropriate safeguards are in place — including contractual data protection clauses with data processors — to maintain an equivalent level of protection for your personal data.
x44 reserves the right to update this Privacy Policy at any time. Where changes are material, x44 will notify registered players via the registered email address or a prominent notice on x44.club prior to the changes taking effect. The "Last updated" date at the top of this Privacy Policy reflects the date of the most recent revision. Your continued use of the x44 Platform following any revision constitutes your acceptance of the updated Privacy Policy.
For any questions, concerns or requests relating to this Privacy Policy or the personal data x44 holds about you, please contact the x44 data team at the address below. All enquiries are handled confidentially and in English.
Email: support@x44.club
Subject line: Privacy / Data Protection Enquiry
Response time: within 30 days for data rights requests; within 5 business days for general privacy queries.
Play with confidence on Malaysia's most complete MYR gaming platform — sportsbook, live casino and slots, backed by robust data protection practices. Must be 21 or older.
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